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A little lovely,
on its way.
Here is what to expect while we prepare your order and send it to its destination.
Made personal.
Preparation time depends on your product and personalisation.
Clear delivery choices.
See the available services, costs and estimates for your destination.
On its journey.
Delivery time starts once your order has been sent.
Preparing your order
Most of our products are created on demand and often personalised. Each order therefore needs a processing period before it is dispatched.
Processing times vary by product and level of personalisation. Check the information for your chosen product and at checkout.
Delivery within the UK
We ship within the United Kingdom using courier services. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected delivery option.
Delivery estimates begin after dispatch. Carrier delays and busy periods, including holidays and sales events, can affect arrival times.
International delivery
We offer international shipping to selected destinations. Available shipping rates and estimated delivery times are calculated at checkout.
International orders may be subject to customs duties, import taxes or fees imposed by the destination country. Under our current shipping policy, these charges are the customer’s responsibility and are not included in product prices or shipping fees.
Delivery times vary by destination, customs processing and local postal services. Estimates are guidance, and delays outside our control can occur.
Where we deliver
Our current shipping policy lists the destinations below. Check the options available for your address at checkout.
United Kingdom & Isle of Man
- United Kingdom (UK)
- Isle of Man
Europe
- Andorra
- Austria
- Belarus
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Greenland
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Moldova
- Monaco
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Russia
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Türkiye
- Ukraine
- Vatican
Rest of the world
- Argentina
- Australia
- Brazil
- Canada
- Chile
- Colombia
- Costa Rica
- Cuba
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- India
- Mauritius
- Mexico
- New Zealand
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Puerto Rico
- Qatar
- Sri Lanka
- Thailand
- Tunisia
- United Arab Emirates
- Uruguay
- United States (US)
- Venezuela
- Virgin Islands (British)
A question about your delivery?
Send us your order number, if you have one, and let us know how we can help.